The holiday season is in full swing, but before we close out 2019, we’d like to share some of our latest enhancements. And in the spirit of gifting, we’re launching a new forum to gather all of your feedback and ideas in one place--The Tattle Collective. Read on to learn more…
Day Part Heatmap Report
Like many restaurants, yours probably divides the business day into several parts. You may have a breakfast day part, which spans from 6:00 am through 11:00 am, and a lunch day part from 11:01 am through 2:00 pm. The right analysis of day parts can uncover trends and opportunities for improvement, leading to more value for you and your customers.
Take for example the lunch and dinner rushes, which are typically the busiest day parts. Long lines and busy dining rooms put pressure on your staff, possibly even leading to mistakes that negatively affect the guest experience.
With our new customizable Day Part Heatmap report, you get a closer look at Location-Level insights. More visibility into day parts can help you determine when and where to make improvements, such as increased training or adding additional staff members during higher volume times. To learn more about this new report, please visit the Tattle change log.
Quick Peek and Template Tag Improvements
To provide a more streamlined workflow for GMs, we’ve made it easier to access the Quick Peek view by location, so you can see feedback and respond more quickly without losing your place in the system. To personalize your responses even more, we also added a new template tag for Location Name. Our Tattle change log has more details on the updated Quick Peek view and the new Location Name template tag.
Have an Idea to Make Tattle Even Better? Tell Us!
Is there an improvement you’d like to see on our platform? We want to hear from you! Check out the new Tattle Collective to add a new idea for consideration by our team, see requests from others, and follow the status of previously submitted ideas.
Looking forward to another year together, and more exciting things to come in 2020!