When people ask us, do customer really fill out all these questions on your surveys?? We love to proudly answer with a bold, 'yes'.
The improved format and UI of Tattle’s unique causation-based survey allows our partners to ask upwards of 55 to 70 questions that receive an average survey completion rate of 95%.
Getting this feedback gives teams a complete understanding of what caused poor guest satisfaction and removes the guess work for overrun GMs seeking to improve the guest experience.
So how is it actually collected?
Take a look at this quick video to see for yourself!
Outside of customers receiving the a direct email link to the survey, our partners tell us they print QR codes and place them on their to-go packaging, place cardboard tents onto tables, and simply tell people at check out that a mobile survey is available to them.
We've proven that when an option to provide private, direct feedback directly to a business is available to a customer, they are more than happy to give it!
Ready to see for yourself?
