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Yelp Thinks Feedback Is Only Valuable When It's Public

This month Yelp called out Tattle for trying to help restaurants collect feedback privately. “We don’t take this lightly,” a spokeswoman for Yelp told...

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Farmer Boys, PJ’s Coffee, and Chickie’s and Pete’s Join Tattle

Rated by ESPN as the #1 sports bar on the East Coast, Chickie’s and Pete’s rapid expansion now includes 18 locations and growing fast. But before...

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A Letter From Tattle's CEO: Our First Capital Raise

 

I am thrilled to share the news of Tattle's first capital raise! I'd like to first extend my utmost gratitude to each of our partners who have been...

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The Tattle Mission: To Collect, Analyze, Act & Improve

The customer experience is the most important part of any business. So why are companies not closing the loop and getting insights directly from their...

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Yelp Down 25% After Earnings

Shares of YELP (NYSE: YELP) were down more than 25% last week after reporting Q1 revenue that missed analyst’s estimates, while also cutting full-year...

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Learn How Tattle Collects Guest Feedback via Digital Ordering

Last week, Starbucks made headlines that it was do away with their mobile ordering system, which was said to be causing a backlog resulting in longer...

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The Little Beet & Classic Rock Coffee Join Tattle

The Little Beet was founded with one simple philosophy: To serve real food deliciously. Inspired by local, seasonal and natural ingredients, Chef... Read More

Thinking of Revamping Your Customer Experience Management Software? Start Here

Customer Experience Management Software (CXM) is at the top of the corporate agenda in 2017, with 72% of all companies polled by Forrester Data stating...

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Jason Wang, CEO of Xi'an Famous Foods Shares Insights on Tattle's Peer Review Feature

Jason Wang, CEO of Xi'an Famous Foods, was able to take the time to share his insights regarding establishing a systematic training and coaching...

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Aloha Hospitality, BONMi, & World of Beer Join Tattle!

BONMi is a Vietnamese inspired fast casual restaurant featuring non-traditional Bahn Mi Sandwiches, Greens, Rice & Noodle Bowls. Each item is made by...

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Potbelly Drives Steady Growth With A Focus on 'Strong GMs'

On Potbelly's (Nasdaq: PBPB) latest earnings call, CEO, Aylwin B. Lewis, identified the main value drivers of his business responsible for their steady...

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Tattle + OLO Team-Up for Digital Ordering Feedback Collection

Tattle is proud to announce it is teaming up with OLO by launching feedback for digital ordering! OLO, the leader in digital ordering has 160 brands...

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Fresh&Co, Lolita's Restaurants, INDAY & The Mill join Tattle

With 15 locations in Manhattan and further expansion on the way, Fresh&Co has found a perfect formula for achieving their mission to feed the city...

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Pacific Catch, Eggspectation & Make Sandwich join Tattle

With 7 locations throughout California -- Pacific Catch is a comfortable Westcoast Fish House that combines fine-dining culinary experience in a modern...

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Why You Should NOT Link Bonuses to Positive Customer Feedback

You love collecting customer feedback. You understand that offering an outlet so that your customers can communicate directly with your business...

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Tattle Releases Newest Enterprise Feature: The Leaderboards Tab

Today, Tattle, Inc. is excited to introduce you to our newest Tattle features: the Leaderboards Tab -- an addition to the Enterprise suite of...

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Dave and Buster's is Beating the Competition With This One Simple Trick

Among the top trends in hospitality for 2016, this year has marked a significant slowdown in traffic to fast casual and QSR restaurants known more...

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Tattle Partners with Zenreach and Turnstyle for WiFi Driven Feedback

Tattle is proud to announce its partnership with Zenreach and Turnstyle to drive feedback from onsite guests. Using a URL redirect from a splash...

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Tattle Expands to All B.GOOD and Garbanzo Mediterranean Locations

Tattle is proud to announce the mass unit roll-outs of B.GOOD and Garbanzo Mediterranean Grill to over 75+ locations.

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Shake Shack is Beating The Competition with This Simple Strategy

With November coming to a close this week, shares of Shake Shack (NYSE: SHAK) have had an exceptional month, surging 19% overall and 11% since...

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Tattle and Google Partner for Beacon-Driven Feedback

Tattle is proud to announce its partnership with Google and Dave & Buster’s (D&B) for the launch of Google Nearby Notifications (GNN) using Signal360’s...

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New Feature: Dynamic Reporting

Today, we are very excited to introduce you to our newest Tattle feature: Dynamic Reporting, a more cohesive way to analyze all of the business...

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B.Good, Salsa Fiesta, Bluestone Lane and The Lure Group join Tattle

Started by two friends who grew up together, Anthony Ackil & Jon Olinto had a vision to disrupt the fast-food industry by offering their customers real...

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Should You Build A Restaurant App?

So you want to build an app for your restaurant. That may not be a terrible idea. As you know, one in four U.S. consumers has a native restaurant...

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Not Another Loyalty Program: CRM v. Loyalty

  

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Spin! Pizza, Gregory’s Coffee, and #getfried join Tattle

Spin! Pizza:

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Tattle Launches the Customer Referral Program

The Birth of the NPS

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Tattle Releases the Digital Gift Card

Today Tattle is excited to launch one of our most frequently requested features -- digital gift cards. These gift cards can be attached to any...

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Panera Bread’s Technological Commitment to the Guest Experience

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Garbanzo Mediterranean Fresh and The Little Beet Join Tattle

 

For eight years, Garbanzo Mediterranean Fresh has been committed to using the freshest responsibly sourced ingredients in old family recipes to...

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customer experience management software