With the pandemic unemployment benefits ending soon, restaurants may see a significant change to this common problem.
One of the most common challenges we have seen restaurants face is keeping their businesses fully staffed. As the pandemic unemployment benefits are ending (coincidentally?) on September 6th, the industry has been bubbling with reports that their teams may be returning to a more "normal" workforce.
Nearly 2 million restaurant and bar workers lost their jobs between March and April of 2020. But not all of those workers will be returning to the restaurant industry as they completely left the field to pursue something else. Yet, there are plenty of restaurants nationwide who are hungry to get their employee count up. Regardless of current staff size, the time to implement a piece of tech that will alert you to how your business is performing is crucial for survival during this next phase of change.
Tattle's VP of Sales, John Tosto, sees this time as a rare opportunity for business owners to take hold of the current state of things by revolutionizing their customer experience strategy. "Businesses may be struggling to operate at 100% because of staffing issues and we are certainly empathetic towards your situation -- which happens to be a pain point for the entire industry right now, unfortunately. That being said, there's an increased appetite from the customer to dine out as restrictions loosen and off-premises continues to thrive, which can lead to a subpar guest experience. With less eyes at the restaurant, Tattle will be able to provide you with a full 360 degree view of the guest experience so the team can identify hot and cold areas across every transaction channel, at every location, to ensure that you're able to win back dissatisfied guests; putting money right back into your pocket."
At Tattle, we can deliver up to 20x more feedback than other providers. We are built with an open API which has allowed us to solidify over 20 integrations across digital ordering, kiosk, POS and WiFi to allow our customers to understand guest satisfaction across every transaction channel.
Your next thought may be that you do not have the time to devote to learning a new system---but lucky for you Tattle has an intuitive Dashboard where data is aggregated for specific users. Our AI identifies the highest areas of improvement which means you don't have to do any work at all.
Let us do the heavy lifting so you can focus on the important things.
Ready to learn more about Tattle can benefit your team?