We like celebrating. And parties. And general merriment. Right now, it’s still challenging to get together and enjoy those things, but from afar, we are very excited to have new logos join our team roster.
With TOM & CHEE, The Burger’s Priest, Hava Java, People’s Cali, Gold Star, and Juicy Platters coming online with Tattle, it definitely makes us want to cheer.
Because Tattle is the only Customer Experience Management Improvement platform built for the hospitality industry, our customers are pushing forward as industry leaders in guest satisfaction. Through our powerful AI, we can show businesses the most opportunistic operational area for improvement, whether that’s at a specific time of day during service or from a curbside pickup. Every location of every one of our partner’s stores are set up for success to drive the greatest increase in guest satisfaction. This is so important, especially now, because so many businesses are struggling to understand their customer’s pain points.
If one particular location is not doing too great, the business needs to understand the reasons why. But the buck doesn’t stop there. They also need to take action on the things that are causing issues. Our customers are able to collect the feedback, make decisions in real-time, and fix or improve anything that arises to ensure that those consumers remain loyal. Did you know that 56% of customers stay loyal to brands that “get them”? If you think about the Pareto Principle (the 80/20 rule), you realize that 80% of your profits come from just 20% of your customers. So, by studying the top 20% of your customers, you can work out how to attract similar people and increase your future profits. With Tattle’s insights on your side, you have a mighty strategy on your hands.
Stay tuned for more announcements as we continue to add more brands to the Tattle family.